There are a variety of Internet Service Providers available to Sydney residents and businesses. Depending on your needs, you might prefer one type of provider over another. Some options include Telstra, iiNet, and Exetel. All of these companies provide reliable service to your home or business, but you need to ensure that you choose a company that is best for you.
Activ8me
Activ8me is one of Australia’s most trusted NBN service providers. This retail service provider (RSP) offers both phone and internet plans, as well as OptiComm fibre plans for housing estates. The company focuses on ensuring regional Australians are connected.
Activ8me is Australia’s largest satellite broadband provider. In fact, it holds 35 percent of the NBN satellite customer market. But the Melbourne-based company recently received a penalty of $12,600 after the ACCC issued it with an infringement notice.
The penalty isn’t a formal admission that the company has broken the law. It’s not a ‘do nothing’ action, but it is a step towards bringing Activ8me into line with Australian Consumer Law.
According to the ACCC, Activ8me made false or misleading representations about its services. Specifically, the telco claimed that its broadband internet services were approved by the ACCC. While it’s possible that the company does provide services approved by the regulator, the reality is that the ACCC does not endorse any particular businesses or products.
Nevertheless, Activ8me’s services are still down as of today. However, the company is focusing on determining the root cause of the problem.
iiNet
iiNet is one of the leading home broadband service providers in Australia. They provide fixed line, satellite, and wireless internet services. A typical household in Sydney would be able to enjoy minimum speeds of 15Mbps during peak hours and 30Mbps during off-peak hours.
If you want a better deal, iiNet also offers competitive bundles. Many include a telephony package, such as iiPhone, as well as internet and TV streaming. You can get a free modem for 24 months when you sign up. However, the non-return fee is $8 per month.
You can check the available plans in your area on the iiNet website. They include a wide range of add-ons, such as Netflix and Stan. These packages may include a $10 international call pack for 20 countries. Some of these packages also have data caps.
The iiNet customer service line is open 8am to 10pm AEST, Monday to Friday, and 9am to 6pm on weekends. There is also a mobile app. It has been received with mixed reviews.
You can get a free modem for up to 24 months when you sign up for a high-speed NBN plan. But there’s a catch.
Telstra
Telstra is one of Australia’s most popular Internet Service Providers. It offers high quality service to its customers. They also have mobile broadband options as well as a range of NBN connections.
Telstra provides a wide variety of support options for its customers. For example, the company’s online chat is available seven days a week from 7am to 11pm AEST. Customers can also speak to customer support agents over the phone or in person.
There are many different plans available for Telstra Internet, but they all offer top notch speed and performance. In fact, Telstra plans are the most competitive in Australia.
There are no lock-in contracts, so you can switch providers whenever you like. Telstra also has a comprehensive app for managing your account. If you do need to contact an agent, you can call 13 22 00, or send an email.
Telstra plans come with a free modem for the first 24 months. However, this modem will need to be returned to the company if you do not want to keep it.
TPG Telecom
If you want to choose an internet service provider, there are a few things you should consider. The first is speed. TPG has long been a reliable provider of fast and affordable broadband.
The second is customer service. TPG has a few customer support channels to help you. It also has an app, so you can check your bill or talk to customer service.
Lastly, it’s a good idea to check out the speed test report from the ACCC. This study shows which providers offer the best speeds. Of course, it doesn’t tell you everything you need to know. You can also check the NBN Co website to find out if you’re currently experiencing an outage.
To be fair, TPG doesn’t have the highest customer satisfaction score. However, it does have some of the best speeds.
In addition to its broadband, TPG offers home phone and mobile plans. Its NBN plans are aimed at a wide range of customers. A basic plan with NBN will cost you less than $20, while the top-of-the-line tiers are more expensive.
TPG Superloop
Superloop is an Australian Internet Service Provider (ISP) that was established in 2014. Originally founded by Bevan Slattery, a former entrepreneur from Rockhampton, the company has grown to be a full-fledged telecommunications provider. Its services range from VoIP to web hosting.
While a number of other Internet Service Providers offer similar products and services, Superloop is unique in that it has its own fibre network infrastructure. This should translate to greater reliability.
On top of offering fast internet speeds, Superloop also offers customers an array of support avenues. These include social media, phone and live chat, as well as customer service.
The company’s network has a physical connection to every point of interconnect (POI) in Australia. While this is not the most comprehensive network in the country, it should still provide enough speed for online gaming and streaming HD video.
TPG is a good choice if you’re looking for a more reliable NBN provider. Though it doesn’t have the fastest speeds, it has a great price-to-performance ratio.
Another company to consider is Aussie Broadband. They have been around for a decade, and they’re equipped with connectivity to all 121 NBN points of interconnect.
Exetel
Exetel is a privately held, Australian-owned internet service provider (ISP). It provides broadband, phone, and VoIP services to its customers. The company’s headquarters are in Sydney.
Exetel offers its customers the chance to change their plans at any time. They can do this by calling 13 39 38 or using the website. In addition, they can monitor their usage with the My Exetel login. This can be particularly useful if you find yourself using a lot of data and want to change your plan.
Exetel provides a variety of plans and speeds, including NBN, ADSL, and wireless plans. While there are some additional charges involved with certain Exetel broadband plans, it is possible to save money by shopping around. For example, there is a promotion available for new customers that will give them up to AU$90 off their plans over six months.
Exetel also has a ‘Home Secure’ premium add-on that protects your internet and all of your devices. This service includes cybersecurity features like malware blockers, parental controls, and content and security settings. You can also take advantage of bundle discounts to make your service even more affordable.
TPG Fibre-optic
TPG is one of Australia’s leading internet service providers. They offer various products and services, including dialup, residential and business broadband, Internet protocol television (IPTV), voice over IP telephone (VOIP), wireless services, and email solutions.
While they might not be the cheapest, TPG is known for delivering solid speeds and a quality customer experience. In fact, they’re one of the fastest and most reliable ISPs in Australia.
They’re also one of the few that offer NBN plans. The National Broadband Network offers high speed connections to Australian homes and businesses.
TPG doesn’t offer the fastest or cheapest NBN plan, but they do provide solid speeds and great value for money. You can get an NBN 12 plan that provides download speeds of up to 50Mbps, with a maximum upload of 1Mbps.
TPG also offers a pay as you go phone service that costs only $10 a month. This allows you to enjoy a traditional home phone service, without the hassle of signing up for an expensive pay-as-you-go deal.
TPG also offers SIM only mobile plans. These don’t come with a set-up fee, but they do provide unlimited international and local calls.
5G home internet
5G home internet is a wireless alternative to fixed-line broadband. You can connect to it through a modem, a WiFi hotspot, or a SIM card. However, the actual speed of your connection will vary based on the location and quality of your provider’s cell towers. It can be used for online gaming, video streaming, and other activities that require fast and reliable internet.
The availability of 5G home internet plans is growing rapidly. Currently, it’s possible to get a 5G home internet plan from providers such as Optus, TPG, and Vodafone. These companies have been investing in technology to bring this option to Australians.
Compared to other home Internet options, 5G is much faster. In some areas, speeds can be as high as 1000Mbps. Some providers offer unlimited plans. They can cost up to $100 a month.
If you’re looking for an option that’s less expensive than NBN, you might want to look into a mobile broadband plan. These services don’t require a contract, but they do come with a monthly data cap.
